Support

Support
  • ATM Support: When you're running a business, ATM errors and ATM repair needs must be addressed quickly. Experiencing an ATM error? Or just looking for a new ATM service partner? ATM access is a lifeline to increased profits, which makes performance priority number one. We work overtime to deliver maximum uptime to you and your customers, so you never have to turn a sales opportunity away.

    Call National Bank EquipmentSM for ATM Support – The Fast-Response ATM Company - 4 to 6 Hour Response Time!

    • Phone ATM support: More than 95% of our service calls can be handled through our 24/7 telephone help desk

    • On-site ATM service and installation: Our knowledgeable technicians can be dispatched to your location whenever needed

    • Experience with the top machines: We can service any ATM model, whether you purchased from us or a competitor.

    Experienced, Factory-Trained ATM Technicians



    The path to becoming a National Bank service technician begins with our own rigorous training program, and continues with factory certification from the ATM manufacturers. We are fully authorized to service the most popular models, including Nautilus Hyosung, Triton and Hantle, and Wincor-Nixdorf.

    Your ATM technician will arrive on site with all the required ATM parts, ensuring that the job is completed in one trip – and minimizing disruptions.

  • Credit Card Processing Support
    View a list of common Ruby VeriFone Pay-at-the-Pump Console Codes by clicking on the link below:

  • Ruby VeriFone Decline Codes

  • MagTek® Product Support Specialist.

    For more support options please contact us for more information at 1-800-716-8636 or e-mail us at information@nationalbankequipment.com .

    Mission Statement:
    Focused on Customer Service and Customer Satisfaction, National Bank EquipmentSM will constantly strive to deliver quality products and services with integrity along with product knowledge and quick response times.

  • 1-800-716-8636